Return Policy

Last updated 04/21/2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

Goods will be returned within fifteen (15) days after the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please contact us. The contact details are mentioned on our website. Goods to be returned at:

Relevant location/warehouse of M. I. Sanitary Store

Please note, you will be responsible for all return shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. This process might take up to seven (7) working days.

EXCEPTIONS    

The following items cannot be returned or exchanged:

     ●     Items on sale   

For defective or damaged products, please contact us at the contact details provided on our website to arrange a refund or exchange. 

Please Note

     ● Sale items are FINAL SALE and cannot be returned.        

     ● In case of return or exchange of goods, the sales department of M. I. Sanitary Store will examine if the goods are in their original condition. The goods shall only be eligible for return or exchange if found in their original condition. Customer will get refunded payment on return of goods after the goods are restored in their true location.    

QUESTIONS

If you have any questions concerning our return policy, please contact us at by leaving a message:

0321-4306430  , 0331-9973320

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